--- title: Will patients be reminded for auto renewals? description: Yes! Patients will receive a reminder via email that their plan will auto-renew in 15 days. Once the payment has renewed, the patient will receive a receipt via email. If your patient claims they are --- [Skip to content](https://info.boomcloudapps.com/migration/en/knowledge/will-patients-be-reminded-for-auto-renewals#main-content) English Show submenu for translations [Open a Support Ticket](https://info.boomcloudapps.com/migration/en/knowledge/kb-tickets/new?hsLang=en) ![BoomCloud Logo-White.png\]](https://info.boomcloudapps.com/hs-fs/hubfs/BoomCloud%20Logo-White.png?height=40&name=BoomCloud%20Logo-White.png) - [Sample Contact Page](https://2475840.hs-sites.com/sample-contact) - [Sample About Page](https://2475840.hs-sites.com/sample-about) - [Default HubSpot Blog](http://blog.boomcloudapps.com/) Open main navigation Close main navigation - [Sample Contact Page](https://2475840.hs-sites.com/sample-contact) - [Sample About Page](https://2475840.hs-sites.com/sample-about) - [Default HubSpot Blog](http://blog.boomcloudapps.com/) - English Show submenu for translations - [Open a Support Ticket](https://info.boomcloudapps.com/migration/en/knowledge/kb-tickets/new) - Contact us Contact us Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://info.boomcloudapps.com/migration/en/knowledge?hsLang=en) 2. [Product](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en) 3. [Patient Renewals](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#patient-renewals) # Will patients be reminded for auto renewals? Yes! Patients will receive a reminder via email that their plan will auto-renew in 15 days. Once the payment has renewed, the patient will receive a receipt via email. If your patient claims they are not receiving email reminders, go to the BoomCloud account settings in the right-hand corner and click legal settings. Make sure the 15-day billing notice is switched to "on". Also, make sure the patients check their spam inbox and remove it from the spam folder in their email account.    Please view the video below for your reference:     - [Product](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#main-content) - [Practice Accounting](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#practice-accounting) - [Patient Cancellation](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#patient-cancellation) - [Patient Financing](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#patient-financing) - [Payment Receipts](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#payment-receipts) - [Patient Refunds](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#patient-refunds) - [Patient Renewals](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#patient-renewals) - [Benefit Tracking](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#benefit-tracking) - [BoomCloud](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#boomcloud) - [Connections](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#connections) - [Dashboard](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#dashboard) - [Enrollment](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#enrollment) - [Legal](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#legal) - [Marketing](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#marketing) - [Members](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#members) - [Payments](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#payments) - [Policies](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#policies) - [Settings](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#settings) - [Support](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#support) - [Smooth Signup](https://info.boomcloudapps.com/migration/en/knowledge/product?hsLang=en#smooth-signup) - [Sample Contact Page](https://2475840.hs-sites.com/sample-contact) - [Sample About Page](https://2475840.hs-sites.com/sample-about) - [Default HubSpot Blog](http://blog.boomcloudapps.com/) [![Chill listening crop-3](https://info.boomcloudapps.com/hs-fs/hubfs/BoomCloud%20Logo-white-pinkdrop.png?width=183&height=24&name=BoomCloud%20Logo-white-pinkdrop.png "Chill listening crop-3")](http://www.boomcloudapps.com) BoomCloud | (385) 225-9364 Copyright © 2026, BoomCloud