Will patients be reminded for auto renewals?

Yes! Patients will receive a reminder via email that their plan will auto-renew in 15 days. Once the payment has renewed, the patient will receive a receipt via email.

If your patient claims they are not receiving email reminders, go to the BoomCloud account settings in the right-hand corner and click legal settings. Make sure the 15-day billing notice is switched to "on". Also, make sure the patients check their spam inbox and remove it from the spam folder in their email account. 

 

Please view the video below for your reference: